Accelerate progress on your highest priorities
From achieving quick wins on a critical initiative, to organization-wide system transformations, we have you covered.
I have helped CEOs, COOs, CTOs, founders, and founder successors to:
- Accelerate cross-functional collaboration among and across executives, subject matter experts, technical teams, front-line associates, and external stakeholders
- Translate strategy to front-line execution, including getting hands-on in problem-solving while keeping the big picture in mind
- Scale and sustain critical organizational processes to be more efficient, repeatable, replicable, reliable and durable, with smart use of tools and technology while preserving a human-centric organizational culture
16+
16+ years of experience in operations leadership, including as Chief of Staff, PMO Lead, Director of Growth Strategy, Program Manager, Change Management Practitioner, and Operations & Management Consultant
16+
16+ years of experience leading strategic cross-functional initiatives, in partnership with CEOs, COOs, CTOs, founders, and founder successors
14+
14+ years of experience leading and managing virtual-first teams, distributed nationally and globally. I know what it takes to strengthen not just virtual/remote processes and tools, but also virtual/remote relationships and organizational cultures
11+
11+ years of experience advising startups, small-midsize B2B companies, nonprofits, and government, across a wide range of industry verticals
9+
9+ years of experience as a fractional operator in business operations, product, engineering, data infrastructure, and strategy functions
Always moving the team forward
“Under Namrata’s leadership, things are sure to move forward. No matter how large, complex, or ambiguous a project, I know I can count on Namrata to structure the work, organize the process, and keep team members accountable to deliver. She cares deeply about the success of others, and it inspires those around her to deliver their best work.”
-J.W., SVP & General Manager
For Organizations
Translate strategic vision to hands-on execution with an experienced, on-demand Chief of Staff / Operations Lead. Make critical business processes reliable, repeatable, and scalable with existing resources. Embed new tools and systems that people will actually use.
For Teams
Accelerate progress on your highest priorities with a seasoned, on-demand PMO Lead / Agile Project Manager. Un-block cross-functional collaboration. Follow through from idea to implementation to results.
For Individuals
Unlock the next step in your professional career with a dedicated coach. Clarify your goals and take decisive actions toward your ideal outcomes. Restore your personal motivation, energy, and joy.
A fresh perspective
“Whenever I feel stuck on solving a problem, Namrata helps me get un-stuck. She asks insightful questions, offers perspectives I hadn’t even thought of, and works side-by-side with me through the messiness until we reach a solution. I always leave our conversations with a sense of expanded possibilities and a clear path forward.”
-G.C., Head of Operations
Sample Expertise
Results-Driven Strategy & OKR Implementation
End-to-End Program Ownership
Program Launch & Scaling
Cross-Functional Project Management
Problem-Solving & Root Cause Analysis
Data-Driven Decision-Making
Process Efficiency & Optimization
Change Management & Adoption
Data Analytics & Reporting
Design Thinking
Equity x Design
Lean
Six Sigma
Agile
Scrum
Examples
Workflow efficiency: Introduced and implemented Agile and Scrum practices to align contributions across 20+ engineers and 20+ business stakeholders. Increased engineering throughput by +150% in 3 months, gaining new capacity with existing resources.
Process efficiency: Increased chemical process throughput by +20% at a Global Fortune 500 company, gaining +$1M/day in capacity with existing assets and eliminating need for $160M capital expense.
Measuring results & impact: Established 7 monthly and 15 semi-annual performance metrics to guide routine decisions for business strategy and client portfolio.
Training & development: Created, launched, and curated digital learning and resource portal to develop skills of 29 senior sales staff in 10+ subjects.
Program design & launch: Managed 5-person team to deliver 10 professional leadership workshops of 50-70 participants each.
Scaling business operations: Simplified and accelerated procedures to source and evaluate sales pipeline, increasing volume by +30% and annual revenue by +51%, while reducing response time from 2 weeks to 2-3 days.
System transformation: Owned the end-to-end process of selection, design, and implementation of Salesforce CRM and 3 related SaaS integrations for an organization of 50-100. Led team of 8 cross-functional contributors, 4 executive advisors, and 9 technical vendors.
Cross-functional problem-solving: Managed cross-disciplinary team of 20 to establish 5 new tools to accelerate resolution process for defects in internal automated data capture systems, contributing to +106% increase in gross profit of affected products.
Process quality: Codified and implemented 16-part standardized checklist for routine quality audits of 5 digital products contributing 80% of business unit revenue. Contributed to +94% increase in revenue by implementing fixes from first audit.
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